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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark Neuenschwander

May 4, 2024

5  out of  5 rating by Mark Neuenschwander
"Becki is the best insurance agent I've ever had, hands down the best. Her service is tailored and personalized to meet your specific needs. I've been a State Farm policy holder for 46 years, and have had numerous agents over the years mostly from moving to different states. Take a look at her credentials and experience. The educational designations she has earned e.g., CLU, ChFC, etc. are complex and difficult. Many an agent in the business do not take the time nor have the aptitude to hon their craft the way Becki has. I rarely write reviews for anyone; maybe three in as many as 20 years. I felt compelled to do this after seeing the dozens of 5 star reviews, but also some of the "dings" (1 star reviews) left by "unhappy" customers. After reading some of the reviews let me say insurance can be complicated and it's a shared responsibility between those needing insurance and those providing it. All too often people will complain about poor service or have an axe to grind because they had a loss that was excluded from coverage. They'll saying things like "then why do I even have insurance?" Part of the problem is all too often people are only concerned with getting the cheapest rates, or declining certain coverages thinking the worst will never happen. But, when it does, they conveniently forgot they declined the coverages to save a couple of bucks. To make matters worse, anyone that has or needs insurance should read the policy they receive in the mail. Don't just toss it on the kitchen counter or stuff it in a drawer. True, a policy is 20+ pages long, but it's important to understand what is a covered loss and what situations may be excluded. I'll wrap it up by saying if you care about having the best, then call Becki and her team. While no business is perfect, and mistakes can and will happen, it's a matter of the response the business gives to correct those problems. If you're concerned about the "bottom line" only then looking else where may be for you. But when it comes time to make a claim, and that time will come trust me, you want an advocate on your side, that's Becki Ross. Thank you Becki, I appreciate you having our backs and watching over us all these years. M"
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william sowell

May 1, 2024

5  out of  5 rating by william sowell
"Nathalie, Did a great job getting our quotes together. She was very professional, knowledgeable, and very courteous. She worked on this in a very timely manner. Thank you Nathalie . I would give you 10 stars if I could."
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Martha Lisauckis

April 25, 2024

5  out of  5 rating by Martha Lisauckis
"Nathalie Rugaju was very helpful. She answered all my questions and got me quotes for my vehicles and my son’s truck. I’m very happy I called them. Initially, just for my son’s renters insurance, but now changing all our cars over."
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Patrick Twisenge

April 15, 2024

5  out of  5 rating by Patrick Twisenge
"Nathalie has always been so prompt in getting back to me and help me with any questions and concerns I have regard my police, Good customer service is just a rare commodity nowadays so I really appreciate and I’m grateful for the wonderful customer service that I have received thus far with Nathalie Gatonzi at State Farm 👍🏼🤘🏽👌"
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Dru Coats

January 10, 2024

5  out of  5 rating by Dru Coats
"Becki and Doug are quick and professional.Whatever ever i need they get it done fast.Everyone at the office makes you feel so welcome. Becki has my family covered!"
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Shea Davisson

September 8, 2023

5  out of  5 rating by Shea Davisson
"Becki Ross and her team are amazing to work with! I dealt with Doug and he is very communicative, thorough, and trustworthy. State Farm provided me with the most affordable rates. I highly recommend Becki and her team!"
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Joyce Machado

July 20, 2023

5  out of  5 rating by Joyce Machado
"Becki and her team have always been great. A big thank you to Keisha for assisting me! She was very helpful and pleasant to work with."
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Paul Mise

July 14, 2023

5  out of  5 rating by Paul Mise
"After exploring and even making a decision to change we ended up staying with State Farm. Rates are all similar everywhere. It comes down to the personal touch you get with Becki’s office especially when Anne Marie is helping you out! She really has helped us when everything has been a bit crazy for us. She’s one of the big the reasons we stay."
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July 1, 2023

5  out of  5 rating by Bettina PERKINS
"Helpful, very friendly staff; enjoyable experience..,buying auto insurance. Who knew. B.P."
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Jay Alvarado

March 10, 2023

5  out of  5 rating by Jay Alvarado
"I would recommend this office, very professional staff, they know what are they doing, specially Keisha; what a fantastic experience i had with her, she not only helped me with my insurance but had the patience to help me with 3 other quotes for my family, she is a 5 stars employee."
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Fred Lopez

February 22, 2023

5  out of  5 rating by Fred Lopez
"Becki and her team are amazing. Keisha is so pleasant, responsive and patient. I transferred all my insurance coverages from Allstate, and Becky’s team saved me over 40% on premiums."
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Katrina Augustine

February 15, 2023

5  out of  5 rating by Katrina Augustine
"I absolutely LOVE everyone at this office! Whenever I need something looked into or taken care of, I can always count on Keisha to take care of it! Becki Ross is very down to earth and explains things in a way that you can understand!"
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Matthew Sheahan

January 24, 2023

5  out of  5 rating by Matthew Sheahan
"Always super quick to response super and super helpful!"
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Mukesh Chandak

January 2, 2023

5  out of  5 rating by Mukesh Chandak
"Becky is simply great. I called her today to switch my auto and home owner insurance. She was kind and helpful. She worked with me to get the right policy in my budget. Thanks Becky."
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Robert Hall

December 17, 2022

5  out of  5 rating by Robert Hall
"My experience with Becki Ross and her people in the office have been beyond exceptional. They always go above and beyond to make sure you are taken care of and happy!"
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Blake Young

December 6, 2022

5  out of  5 rating by Blake Young
"I recently had to file an auto theft claim, and Becki and Keisha helped me every step of the way during this sometimes frustrating process. Great service! I would highly recommend Becki and Keisha and the rest of their team to anyone!"
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Rita Turner

October 24, 2022

5  out of  5 rating by Rita Turner
"Always helpful and quick responses with any situation."
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Nate Mathues

October 4, 2022

5  out of  5 rating by Nate Mathues
"Kesha has been an amazing help throughout the ENTIRE!! process of my claim, couldn’t ask for better help!. She is amazing to say the least :) more responsive then my adjusters and claims department combined just overall an outstanding employee and outstanding person!!"
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Kathryn Proulx

August 5, 2022

5  out of  5 rating by Kathryn Proulx
"Keisha goes above and beyond for any changes or questions regarding my coverage. Always happy and professional!"
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Nick Hernandez

July 28, 2022

5  out of  5 rating by Nick Hernandez
"always awesome dealing with her."
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JP Amador

June 28, 2022

1  out of  5 rating by JP Amador
"An email for agent would help in correspondence and contact with agent, could not find anywhere on website or paperwork."
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James Powell

May 31, 2022

5  out of  5 rating by James Powell
"Rebecca Ross Insurance Agency is the best!!!! Becky and here staff are always quick to take and return calls And will assist you with every need. They have always given me the best results with my insurance and immediate action when I call. I would highly recommend them for any of your insurance needs."
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Kaylor Wood

May 17, 2022

5  out of  5 rating by Kaylor Wood
"They took care of my mom, grandfather, uncle and myself. They actually care for their clients and give a great service."
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Tom Tierney

May 13, 2022

5  out of  5 rating by Tom Tierney
"The Becki Ross State Farm Insurance agency has served us since 2014 and we are very happy we chose this agency. She and her staff are quick to respond to any questions or needs we have and their service is amazing. We would give them a ten star rating if we could since that is how wonderful they are!"
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Jonathon M

May 11, 2022

5  out of  5 rating by Jonathon M
"Keisha and Becki helped sort out a huge issue I was having with a repair done by a shop after it took the shop months to fix my car. Keisha wouldn’t let relevant parties push her and my case off, and spent a lot of time calling and emailing until she could find someone that could produce results. This was after my previous agent went “sorry, there’s not really anything we can do”. Her hard work got me a resolution to the issue. Without these two, I’d be driving around in an improperly repaired car that leaked every time it rained. Can’t recommend them enough."