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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Travis Avery

Travis Avery

March 3, 2025

5  out of  5
rating by Travis Avery
"They helped me with very difficult business insurance, highly recommend!"
We responded:
"Thank you, Travis! We appreciate your review and love working with you too. Business insurance can be complex."
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Judy Pena Jackson

November 5, 2024

5  out of  5
rating by Judy Pena Jackson
"I’ve had the pleasure of working with Becki Ross and her team, and I couldn’t be more pleased with the exceptional service I’ve received. Every interaction with Becki's office has been professional yet warm and personable. Her team members are always prompt and courteous, making the process smooth and stress-free. If you’re looking for an insurance team that truly cares and goes the extra mile, I highly recommend Becki Ross and her team. They exemplify what customer service should be and have truly earned my trust and loyalty."
We responded:
"Thank you, Judy! People like you make it fun! :) We appreciate review and recognition of what we strive to do everyday. "
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Risa Sawyer

October 14, 2024

5  out of  5
rating by Risa Sawyer
"I would highly recommend Ann to anyone looking for exceptional service. Five stars isn't enough - I'd give her a ten if I could!"
We responded:
"Thank you, Risa! Ann Marie is definitely an 11/10. I appreciate you recognizing it! "
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Burma Harrison

September 18, 2024

5  out of  5
rating by Burma Harrison
"Trying to find app (received)wherein. I could view. Shops and. Select A shop ,today wed 9-18-24 @10:25 am. On my email and to app I lastly received on gmail. The app ,,Offered to select rental car but not a shop ! This e mail offered many things. And one was to file a. New claim. ! It would have been easier if I had selected a shop a Monday. Vs trying to today on my cell phone this Wednesday 9-18-24. My Added comment. On Monday. I drove to 3 shops (7 pm)and reviewed. Their gates and fences. And awm in Leander is Collision.?? (And gate Was half open at 7 pm).Going To cedar park. There was 2 shops. A awm and ? Collision. Which had. Fence. Enclosure I would. Select them. Bjh. 9-18-24. Bjh 10:31 am. Claim 53-6608-56-d//. 53-73t3-01m. Comp. // 53-73t294s"
We responded:
"Thank you for the feedback. We always enjoy chatting with you. We are more than willing to help with the discount program so unsure where the disconnect happened. I’ll reach out today to try to resolve."
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william sowell

May 1, 2024

5  out of  5
rating by william sowell
"Nathalie, Did a great job getting our quotes together. She was very professional, knowledgeable, and very courteous. She worked on this in a very timely manner. Thank you Nathalie . I would give you 10 stars if I could."
We responded:
"Jack, thank you for your review! I’m glad Nathalie represented the agency well. 10 stars is awesome!! "
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Martha Lisauckis

April 25, 2024

5  out of  5
rating by Martha Lisauckis
"Nathalie Rugaju was very helpful. She answered all my questions and got me quotes for my vehicles and my son’s truck. I’m very happy I called them. Initially, just for my son’s renters insurance, but now changing all our cars over."
We responded:
"Thank you, Martha! Nathalie is an asset. Welcome to the agency!"
Profile photo of Patrick Twisenge

Patrick Twisenge

April 15, 2024

5  out of  5
rating by Patrick Twisenge
"Nathalie has always been so prompt in getting back to me and help me with any questions and concerns I have regard my police, Good customer service is just a rare commodity nowadays so I really appreciate and I’m grateful for the wonderful customer service that I have received thus far with Nathalie Gatonzi at State Farm 👍🏼🤘🏽👌"
We responded:
"Thank you, Patrick! I appreciate the kind words. Customer service is our focus and Nathalie works hard."
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Shea Easley

September 8, 2023

5  out of  5
rating by Shea Easley
"Becki Ross and her team are amazing to work with! I dealt with Doug and he is very communicative, thorough, and trustworthy. State Farm provided me with the most affordable rates. I highly recommend Becki and her team!"
We responded:
"Thank you, Shea! I appreciate the review and glad we have the opportunity to work with you. :)"
Profile photo of Paul Mise

Paul Mise

July 14, 2023

5  out of  5
rating by Paul Mise
"After exploring and even making a decision to change we ended up staying with State Farm. Rates are all similar everywhere. It comes down to the personal touch you get with Becki’s office especially when Anne Marie is helping you out! She really has helped us when everything has been a bit crazy for us. She’s one of the big the reasons we stay."
We responded:
"Paul, we are very happy to have you back! You are right, Ann Marie is fantastic! Customer service is important to us so we appreciate you finding value in it. -Becki"
Profile photo of Jay Alvarado

Jay Alvarado

March 10, 2023

5  out of  5
rating by Jay Alvarado
"I would recommend this office, very professional staff, they know what are they doing, specially Keisha; what a fantastic experience i had with her, she not only helped me with my insurance but had the patience to help me with 3 other quotes for my family, she is a 5 stars employee."
We responded:
"Thank you, Jay! Keisha is a valued employee so I appreciate you noticing. Welcome to the agency!"
Profile photo of Katrina Augustine

Katrina Augustine

February 15, 2023

5  out of  5
rating by Katrina Augustine
"I absolutely LOVE everyone at this office! Whenever I need something looked into or taken care of, I can always count on Keisha to take care of it! Becki Ross is very down to earth and explains things in a way that you can understand!"
We responded:
"Thank you, Katrina! We love working with you too. Totally agree that Keisha is a gem."
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Mukesh Chandak

January 2, 2023

5  out of  5
rating by Mukesh Chandak
"Becky is simply great. I called her today to switch my auto and home owner insurance. She was kind and helpful. She worked with me to get the right policy in my budget. Thanks Becky."
We responded:
"Thank you, Mukesh! I’m looking forward to working with you!"
Profile photo of Robert Hall

Robert Hall

December 17, 2022

5  out of  5
rating by Robert Hall
"My experience with Becki Ross and her people in the office have been beyond exceptional. They always go above and beyond to make sure you are taken care of and happy!"
We responded:
"Thank you for the review! We appreciate you!!"