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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bridget Brandt

October 28, 2025

5  out of  5
rating by Bridget Brandt
"Becki Ross and her State Farm team are absolutely outstanding! Becki is always on top of every detail — quick to respond, proactive in finding the best solutions, and genuinely cares about her clients. She makes insurance simple and stress-free, and you always know she’s looking out for your best interest. It’s rare to find someone so professional, kind, and efficient all in one — highly recommend Becki and her team to anyone looking for great service and peace of mind!"
We responded:
"Thank you, Bridget, for your kind words. Our responsiveness is core to who we are and answering all the questions to help with decision making is key. "
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Guillermo Gonzalez

September 4, 2025

5  out of  5
rating by Guillermo Gonzalez
"Ms. Ross has been very helpful since we moved here five years ago. I was surprised when she answered her own phone and informed me, I didn’t need an appointment to see her, I could drop by at any time. I’m not use to that kind of service from any agent. Usually you don’t get to meet with the owner. Ms. Ross is never too busy to help and is a wealth of knowledge."
We responded:
"Thank you, Guillermo!! I appreciate the kind words and always happy to help. "
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lilc0124

September 4, 2025

5  out of  5
rating by lilc0124
"Becki and her team rock! I needed to remove and add a vehicle to my policy, and bam they got it done no time!!!"
We responded:
"Thank you!! We are always glad to get things done efficiently. Enjoy the new ride!"
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Jesus Martinez

July 9, 2025

5  out of  5
rating by Jesus Martinez
"The best customer service in this area ready to go above and beyond to get the job done"
We responded:
"Thank you for the review, Jesus! We always love working with you. Happy to help with whatever is needed."
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Able Grey

June 10, 2025

5  out of  5
rating by Able Grey
"Becki is so responsive and on top of it! As a first time home owner, she made the insurance coverage part so smooth and simple. I also have my auto coverage through her, and she’s saved my butt when I couldn’t find my insurance card. Thankful I found a great agent that’s so communicative and kind."
We responded:
"Thanks Able! I’m glad the ID card didn’t hold up the emissions test. :) Thank you for the review and your business."
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Cole Shuffield

June 4, 2025

5  out of  5
rating by Cole Shuffield
"Becki is on top of the game! Always an open line of communication. We recently moved and building a new policy was easy with Becki supporting us. Really love State Farm, always feel protected and covered and if we ever need any thing I can just text Becki and she responds right away! I recommend her for all your insurance needs!"
We responded:
"Thank you, Cole! I’m glad we were quickly able to resolve the question earlier and appreciate your kindness. You make things easy! Take care."
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Denny Morgan

May 20, 2025

5  out of  5
rating by Denny Morgan
"Wow! Becki Ross was able to reduce my homeowners insurance policy by 40%. Outstanding customer service. Highly recommend."
We responded:
"Thank you, Denny! I’m glad it all worked out and put money back in your pocket."
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Suzanne Russo

May 7, 2025

5  out of  5
rating by Suzanne Russo
"Becki Ross is the best! She makes insurance easy. Prompt in returning messages. Figures out the option that is best for you. So friendly and lovely. It’s like having a family member (that you like) handling your insurance."
We responded:
"Aww! Thank you! I find it fun to figure out each family’s puzzle. We will make sure that everything goes smoothly. :) "
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Brett Percefull

April 22, 2025

5  out of  5
rating by Brett Percefull
"Becki and her team are fantastic!!! I was never so excited to switch to an insurance agent as I was after talking with them. Call them today, you won't regret it!"
We responded:
"Thank you, Brett! We are glad you are now part our agency. I look forward to working together. "
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Donovan Walker

April 17, 2025

5  out of  5
rating by Donovan Walker
"I can’t say enough about Becki! She made insurance fun and easy, explaining everything clearly without any pressure. Ann Marie is equally as awesome - she always ready to help out! They’re both super responsive and always there when I need assistance. If you want an agent who truly cares, Becki is the one to see! Highly recommend!!"
We responded:
"Thank you! It was a pleasure visiting with you and glad we were able to find coverage to fit your needs. Ann Marie is awesome and I’ glad you agree. :)"
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Shawn Toops

March 24, 2025

5  out of  5
rating by Shawn Toops
"Becki and team are a great agency who work hard to find the right policies at competitive pricing. They are knowledgeable and know the right levels of coverage and don't try and oversell. I highly recommend Becki Ross and her agency!"
We responded:
"Thank you, Shawn! "
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Travis Avery

March 3, 2025

5  out of  5
rating by Travis Avery
"They helped me with very difficult business insurance, highly recommend!"
We responded:
"Thank you, Travis! We appreciate your review and love working with you too. Business insurance can be complex."
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Rita Turner

January 22, 2025

5  out of  5
rating by Rita Turner
"Always helpful and quick responses with any situation."
We responded:
"Thank you, Rita!!"
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Joe Aguilar

December 3, 2024

5  out of  5
rating by Joe Aguilar
"Becki Ross . And her team give outstanding customer service. I've been with them for the last few years never had any issues they're always very polite and helpful I want to say Katie it's always helpful as rest of the team. Keep up the good work I will continue to be a State farm customer for life and happy holidays"
We responded:
"Thank you, Joe! I appreciate the vote of confidence and kind words about my team. We appreciate your business."
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Judy Pena Jackson

November 5, 2024

5  out of  5
rating by Judy Pena Jackson
"I’ve had the pleasure of working with Becki Ross and her team, and I couldn’t be more pleased with the exceptional service I’ve received. Every interaction with Becki's office has been professional yet warm and personable. Her team members are always prompt and courteous, making the process smooth and stress-free. If you’re looking for an insurance team that truly cares and goes the extra mile, I highly recommend Becki Ross and her team. They exemplify what customer service should be and have truly earned my trust and loyalty."
We responded:
"Thank you, Judy! People like you make it fun! :) We appreciate review and recognition of what we strive to do everyday. "
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Jade Naaman

October 18, 2024

5  out of  5
rating by Jade Naaman
"I have been with Becki since I moved to Texas in 2017. Always clear, concise, prompt communication in my preferred method (email) which puts my mind at ease. I have all sorts of policies with State Farm now."
We responded:
"Thank you, Jade! I appreciate your confidence in my agency. "
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Risa Sawyer

October 14, 2024

5  out of  5
rating by Risa Sawyer
"I would highly recommend Ann to anyone looking for exceptional service. Five stars isn't enough - I'd give her a ten if I could!"
We responded:
"Thank you, Risa! Ann Marie is definitely an 11/10. I appreciate you recognizing it! "