State Farm® Insurance Agent Becki Ross

"I’ve had the pleasure of working with Becki Ross and her team, and I couldn’t be more pleased with the exceptional service I’ve received. Every interaction with Becki's office has been professional yet warm and personable. Her team members are always prompt and courteous, making the process smooth and stress-free. If you’re looking for an insurance team that truly cares and goes the extra mile, I highly recommend Becki Ross and her team. They exemplify what customer service should be and have truly earned my trust and loyalty."

"I have been with Becki since I moved to Texas in 2017. Always clear, concise, prompt communication in my preferred method (email) which puts my mind at ease. I have all sorts of policies with State Farm now."

"I would highly recommend Ann to anyone looking for exceptional service. Five stars isn't enough - I'd give her a ten if I could!"

"Becki and her team and incredible humans! They take the time to explain and listen well. I highly recommend them for your insurance needs! Thank you for your great work."

"Trying to find app (received)wherein. I could view. Shops and. Select A shop ,today wed 9-18-24 @10:25 am. On my email and to app I lastly received on gmail. The app ,,Offered to select rental car but not a shop ! This e mail offered many things. And one was to file a. New claim. ! It would have been easier if I had selected a shop a Monday. Vs trying to today on my cell phone this Wednesday 9-18-24. My Added comment. On Monday. I drove to 3 shops (7 pm)and reviewed. Their gates and fences. And awm in Leander is Collision.?? (And gate Was half open at 7 pm).Going To cedar park. There was 2 shops. A awm and ? Collision. Which had. Fence. Enclosure I would. Select them. Bjh. 9-18-24. Bjh 10:31 am. Claim 53-6608-56-d//. 53-73t3-01m. Comp. // 53-73t294s"

"Becky Ross and her team are not only professionals, but also have the human quality to guide you through the services that best suit your needs. We have been working with them for over 8 years."

"Becki is the best insurance agent I've ever had, hands down the best. Her service is tailored and personalized to meet your specific needs. I've been a State Farm policy holder for 46 years, and have had numerous agents over the years mostly from moving to different states. Take a look at her credentials and experience. The educational designations she has earned e.g., CLU, ChFC, etc. are complex and difficult. Many an agent in the business do not take the time nor have the aptitude to hon their craft the way Becki has. I rarely write reviews for anyone; maybe three in as many as 20 years. I felt compelled to do this after seeing the dozens of 5 star reviews, but also some of the "dings" (1 star reviews) left by "unhappy" customers. After reading some of the reviews let me say insurance can be complicated and it's a shared responsibility between those needing insurance and those providing it. All too often people will complain about poor service or have an axe to grind because they had a loss that was excluded from coverage. They'll saying things like "then why do I even have insurance?" Part of the problem is all too often people are only concerned with getting the cheapest rates, or declining certain coverages thinking the worst will never happen. But, when it does, they conveniently forgot they declined the coverages to save a couple of bucks. To make matters worse, anyone that has or needs insurance should read the policy they receive in the mail. Don't just toss it on the kitchen counter or stuff it in a drawer. True, a policy is 20+ pages long, but it's important to understand what is a covered loss and what situations may be excluded. I'll wrap it up by saying if you care about having the best, then call Becki and her team. While no business is perfect, and mistakes can and will happen, it's a matter of the response the business gives to correct those problems. If you're concerned about the "bottom line" only then looking else where may be for you. But when it comes time to make a claim, and that time will come trust me, you want an advocate on your side, that's Becki Ross. Thank you Becki, I appreciate you having our backs and watching over us all these years. M"

"Nathalie, Did a great job getting our quotes together. She was very professional, knowledgeable, and very courteous. She worked on this in a very timely manner. Thank you Nathalie . I would give you 10 stars if I could."

"Nathalie Rugaju was very helpful. She answered all my questions and got me quotes for my vehicles and my son’s truck. I’m very happy I called them. Initially, just for my son’s renters insurance, but now changing all our cars over."

"Nathalie has always been so prompt in getting back to me and help me with any questions and concerns I have regard my police, Good customer service is just a rare commodity nowadays so I really appreciate and I’m grateful for the wonderful customer service that I have received thus far with Nathalie Gatonzi at State Farm 👍🏼🤘🏽👌"

"Becki and Doug are quick and professional.Whatever ever i need they get it done fast.Everyone at the office makes you feel so welcome. Becki has my family covered!"

"Becki Ross and her team are amazing to work with! I dealt with Doug and he is very communicative, thorough, and trustworthy. State Farm provided me with the most affordable rates. I highly recommend Becki and her team!"

"Becki and her team have always been great. A big thank you to Keisha for assisting me! She was very helpful and pleasant to work with."

"After exploring and even making a decision to change we ended up staying with State Farm. Rates are all similar everywhere. It comes down to the personal touch you get with Becki’s office especially when Anne Marie is helping you out! She really has helped us when everything has been a bit crazy for us. She’s one of the big the reasons we stay."

"Helpful, very friendly staff; enjoyable experience..,buying auto insurance. Who knew. B.P."

"I would recommend this office, very professional staff, they know what are they doing, specially Keisha; what a fantastic experience i had with her, she not only helped me with my insurance but had the patience to help me with 3 other quotes for my family, she is a 5 stars employee."

"Becki and her team are amazing. Keisha is so pleasant, responsive and patient. I transferred all my insurance coverages from Allstate, and Becky’s team saved me over 40% on premiums."

"I absolutely LOVE everyone at this office! Whenever I need something looked into or taken care of, I can always count on Keisha to take care of it! Becki Ross is very down to earth and explains things in a way that you can understand!"

"Always super quick to response super and super helpful!"

"Becky is simply great. I called her today to switch my auto and home owner insurance. She was kind and helpful. She worked with me to get the right policy in my budget. Thanks Becky."

"My experience with Becki Ross and her people in the office have been beyond exceptional. They always go above and beyond to make sure you are taken care of and happy!"

"I recently had to file an auto theft claim, and Becki and Keisha helped me every step of the way during this sometimes frustrating process. Great service! I would highly recommend Becki and Keisha and the rest of their team to anyone!"

"Always helpful and quick responses with any situation."

"Kesha has been an amazing help throughout the ENTIRE!! process of my claim, couldn’t ask for better help!. She is amazing to say the least :) more responsive then my adjusters and claims department combined just overall an outstanding employee and outstanding person!!"

"Keisha goes above and beyond for any changes or questions regarding my coverage. Always happy and professional!"